Hotels
One engagement system for every guest call.
The Problem Hotels
Cannot Solve Manually
Teams are leaner. Guests expect answers at any hour, in any language.
200+ calls per day
Mostly routine, yet all handled by the front desk.
Three shifts to cover, 24x7
Hardest to staff during peak hours and overnight.
~50% Annual Attrition
Guest knowledge resets with every new hire.
One engagement system, every stage of the stay
PMS
Your Property Management System
PBX
Your Phone System
Dynoz Agent
Dynoz Request Management
Spa
F&B
Housekeeping
Rewards
- 01
Pre-Arrival
Fewer no-shows. Guests arrive ready to check in.
- On bookingThe reservation lands, pulled from your PMS.
- Window opensThe call goes out, inside the hours you set.
- No answerRetried up to three times, then left alone.
- ArrivalPreferences and requests already at the desk.
- 02
In-Stay
Front desk handles guests, not calls.
InboundRoom service requests answered instantly.OutboundHousekeeping and concierge reminders.RoutingRouted to the right department. - 03
Post-Checkout
Problems reach you first, not the review page.
After checkoutA follow-up call to guests who checked out today.SettledLogged to the guest's history for next time.Not settledDuty manager alerted.
Guest conversations are the most sensitive data you hold
Each call Dynoz answers becomes a transcript, a summary and a write into your PMS, plus a recording if you turn recording on. Here is what happens to each of them.
We never train AI on your calls without written permission
Encrypted in transit and at rest
Role-based access, logged and reviewed monthly.
Retention set in your contract, one year minimum.
We never train AI on your calls without written permission
Encrypted in transit and at rest
Role-based access, logged and reviewed monthly.
Retention set in your contract, one year minimum.
Calculate your ROI
Your call volume and what the desk costs you today.
Drag a slider, or type into either box.
Talk to us to learn more about your potential savings.
Ask About Your DataConnected to Your Hotel Tech Stack
Your systems connected and reconciled in a single dashboard, with guest context, live requests, and outcomes in one place.